British Gas: business energy guide
A Business Utilities UK guide. Supplier information and our comparison service are labelled separately below.
British Gas offers business gas and electricity, online billing and meter readings. Its site distinguishes Zero Carbon electricity from its optional Natural Renewable Electricity product and describes flexible purchasing for larger users.
Supplier overview & suitability
British Gas offers business gas and electricity, online billing and meter readings. Its site distinguishes Zero Carbon electricity from its optional Natural Renewable Electricity product and describes flexible purchasing for larger users.
Our assessment: match the quote and service model to your business size, premises and purchasing requirements.
Products, prices & contract checks
Choose the correct British Gas account route
- British Gas business: the official contact selector identifies accounts beginning BGB, 60 or 67 and asks you to check the plan name on your bill.
- Lite: an online-only product with dedicated web chat; the Business Utilities UK phone button reaches our team.
- Plus: use the official upgrade guide for historic and upgraded account logins.
Compare a written offer for the same premises, annual usage and start date. Ask the supplier or adviser to explain:
- Contract length, payment method and quote expiry.
- Unit rates, standing charges and any capacity or metering charges.
- Which costs are fixed and which network, policy or other charges can change.
- Renewable certificates or product conditions relevant to your business.
- Any commission included in the price and the scope of the comparison.
Existing accounts, bills & customer support
For a supplier-controlled account, payment, complaint or login issue, use the official route for the company on your bill. Have your account reference, premises address and the relevant bill available.
Business products and support — an external supplier resource, separate from Business Utilities UK.
To discuss whether another contract or adviser would better suit your business, contact Business Utilities UK using the call or email panel above. Do not send passwords or payment-card details in an enquiry.
Renewal dates, switching & moving business
Check the end date and notice conditions in your signed agreement. A renewal offer, a contract end and a new supply start are different dates. Tell us if you have already accepted a forward renewal.
For multiple sites, record each meter and its end date. When moving premises, tell the existing supplier the occupancy dates and provide opening or closing readings. Check the process before agreeing supply for a site you have not yet taken over.
Metering, usage & energy management
Bring a recent bill and annual consumption, with half-hourly data where available. Identify the electricity MPAN or gas MPRN and distinguish it from the meter’s serial number. Ask which smart-meter, AMR or consumption-reporting service applies to your premises and whether separate charges apply.
How to read a business electricity bill · Small-business energy audit checklist
Official website, resources & further detail
Use these external resources for full product terms, account-specific instructions and current supplier information.
Supplier facts and linked resources reviewed 15 October 2026. Our summaries are original; official terms and account-specific correspondence take precedence. Practical checklists are Business Utilities UK guidance, not a promise of supplier eligibility or savings.
Browse other business energy suppliers · Request a comparison
British Gas articles
Read more British Gas articles.
British Gas owner Centrica warns financial outlook is uncertain
The owner of British Gas has warned investors it has faced a difficult start to the year, weeks after sacking hundreds of its engineers through a controversial fire and rehire scheme to help turn the business around. Centrica told its shareholders its financial outlook for the year was uncertain after the impact of the Covid-19 pandemic continued…
British Gas scraps rise in minimum meter top-ups after public outcry
British Gas has scrapped an increase in the minimum top-up amount for its pre-pay energy meters after a public outcry over the move which opponents argued forced some vulnerable families to choose between eating and heating. More than 90,000 people signed a petition calling for the UK’s biggest energy supplier to reverse their decision to raise the…
Centrica to close British Gas offices and training centre near Armley Gyratory
he British Gas offices and training centre off Armley Gyratory are set to close. The large complex on Canal Street, where hundreds of staff are based, will be closed down with staff redeployed to the company’s British Gas site in Holbeck, a shock announcement confirmed this afternoon. Centrica – which runs British Gas and Scottish Gas…
British Gas are the latest energy supplier to announce price rise
British Gas has become the fourth ‘big six’ energy supplier to announce a hike in its standard variable tariff. The 10% price hike from April 1 will affect around four million British Gas customers who will see their bills rise to an average £1,254 to meet the regulator Ofgem’s latest price cap. Prepayment meter customers…
British Gas owner hints bills could rise for second time this year
Centrica, the owner of British Gas, has hinted that bills could go up for a second time this year, after reporting a 20% drop in profits at its consumer arm and more customer account losses. British Gas, the UK’s biggest energy supplier, lost 341,000 customer accounts in the UK in the first half of the…